Privacy Policy for B2B RFQ Data | Micro Gear Motor OEM

Website operator and seller for new orders: Magatom Dynamics Co., Ltd. (深圳磁原动力科技有限公司). This company signs contracts, issues commercial invoices and receives payments for new orders. Payment details are provided on the invoice.

Scope

This Privacy Policy applies to microgearmotoroem.com and related inquiry channels managed by Micro Gear Motor OEM Team ("we", "our", "us"). It explains how we handle personal and business contact data from global B2B buyers, sourcing teams, and engineering stakeholders.

Corporate Background: Operated by Magatom Dynamics Co., Ltd. Legal entity: Magatom Dynamics Co., Ltd.

Data We Collect

We may process the following categories of data:

Contact Data: name, company, email, country/region, and role you provide in inquiries.
Project Data: technical requirements, drawings, quantity plans, and delivery requests you share for RFQ and engineering review.
Communication Data: email threads and message history used to respond to your requests.
Technical Data: basic device/network logs (for security and availability), such as IP address, browser, and timestamp.

RFQ Data Handling Workflow

Industrial inquiries often contain more than contact details. They may include drawings, prototype photos, target-cost assumptions, destination information, and application constraints. To reduce ambiguity, we treat project data by workflow stage:

Stage	Typical Data	Handling Purpose	Buyer Control
Initial screening	application, voltage, torque, speed, quantity, country	decide whether a motor family or custom path is realistic	send only the minimum data needed for a first response
Drawing review	shaft, flange, connector, cable route, housing interface	check mechanical fit, manufacturability, and quote scope	mark files as quote-only, sample-ready, or reference-only
Sample validation	test fixture, load point, duty cycle, noise target, life target	align acceptance criteria and engineering evidence	define which results can be shared in sample records
Order support	PO, delivery cadence, packaging, compliance document requests	coordinate shipment and traceability communication	limit distribution to stakeholders needed for execution

Project File Handling Expectations

When you send CAD files, PDF drawings, test records, or photos, we use them for technical review, quotation, sampling, and related order communication. We do not claim ownership of buyer drawings or product documentation. If a file is confidential, mark it clearly in the filename or email body so both teams understand its intended use.

For active OEM programs, buyers should avoid sending unnecessary end-customer personal data, medical user data, payment card data, or unrelated commercial records. A focused RFQ package improves privacy control and helps engineering answer faster.

Data Minimization Checklist for Buyers

Before sending an inquiry, review whether each file is needed for the current decision stage. Early screening usually does not require complete end-product documentation. A shaft drawing, load point, voltage range, and quantity assumption may be enough for a first feasibility response. Detailed system drawings, customer names, user data, or regulatory files should be shared only when they are necessary for technical review or order execution.

If your company uses NDA, export-control, or customer-confidentiality procedures, mention that requirement in the first email. This helps both teams choose the right communication channel before detailed project files are exchanged.

How We Use Data

We use data to:

respond to inquiries and provide RFQ support;
evaluate technical feasibility and offer product recommendations;
prepare quotations, lead-time planning, and supply communication;
maintain website security and prevent abuse;
meet legal, regulatory, and contractual obligations.

Legal Basis

Depending on the context, we process data based on:

your consent (for example, when you contact us directly);
legitimate interest (B2B inquiry handling, service quality, security);
pre-contractual and contractual necessity (quotation and order execution);
legal compliance obligations.

We do not sell personal data. We may share limited data with service providers that support:

website hosting and infrastructure;
email delivery and communication processing;
security monitoring and abuse prevention.

These providers are required to process data only for authorized purposes.

International Data Transfers

As a global B2B supplier, we may process or transfer data across jurisdictions where our teams, customers, or service providers operate. Where required, we apply reasonable contractual and operational safeguards.

Data Retention

We keep data only as long as needed for legitimate business and compliance purposes, including:

inquiry and RFQ follow-up;
quote/order traceability;
dispute handling and legal obligations.

When data is no longer required, we delete or anonymize it where practicable.

Data Security

We apply commercially reasonable organizational and technical safeguards to protect data against unauthorized access, loss, misuse, or disclosure. No internet transmission or storage system is guaranteed to be 100% secure.

Your Rights

Depending on your jurisdiction, you may request to:

access or correct your personal data;
delete data where legally permitted;
restrict or object to certain processing;
request data portability where applicable.

To submit a request, email us at [email protected].

Buyer-Focused Summary

For B2B procurement teams, this policy means:

inquiry data is used for technical and commercial execution, not consumer advertising;
project files are handled for RFQ, validation, and order support only;
policy questions can be clarified before PO release through Contact.

Email: [email protected]
Page: Contact